Returns Policy: All Hyvä product sales are final.  We will accept Hyvä products for exchanges or repair in accordance with our warranty policies. All shipping cost will be paid by the customer

 

My life has imploded, can I cancel my order and get a refund?

Sometimes life can explode and we at Hyvä understand that.  However, we are currently running a very tight ship.  As soon as we receive payments for purchases, whether in full or down payment the money is used to purchase materials for builds. As well as pay our staff to make your sweet new rig. Unfortunately, we just cannot offer refunds at this time, it’s just not possible. One day down the road we may be able to offer this, but as of right now it is not possible.  

 

Free Shipping: If an item has free shipping it only applies to the lower 48 and most Provinces. 

 

Privacy: Hyvä respects the privacy of all our customers. None of your information will be sold to any third party.

 

Warranty: All  Hyvä products come with a 1-year manufacturer’s warranty to be free of defects. Warranty only applies to the structural integrity of our products. The warranty does not cover normal wear and tear, misuse, abuse or velcro surfaces. Customers are subject to applicable shipping charges for warranty repair or replacement claims. Hyvä reserves the right to refuse warranty service at their discretion.

 

Contact: Have questions, need to make a warranty claim, visit our Contact Us page to reach us. We would be happy to help you. 

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